26701 Aliso Creek Road, Aliso Viejo, CA 92656
Showing 1 to 5 of 5
August 04, 2018
Very clean all the time, service is just teens from the high school, what do you expect from some middle-aged high schooler who would rather be with friends... Great food, and selection. They actually have plated meals that they make after you order it, fresh. Super comfy seats, huge screens, great sound, and the led lights are not on during the movie.
What has happened
July 14, 2018
When my movie was in a quiet scene I could hear every loud movie playing. Soundproofing needs to be updated. When it comes to customer service, I don’t expect much from some punk kid. What I don’t like is how these kids will talk in a normal voice about how much they hate the job. “I can’t wait to quit this place, that will be 32.25.” The popcorn is horrible. Please please stop trying to upsell me on bigger portions. I don’t care that it’s only 50 cents more. Overall the place really just needs a little TLC and staff that actually took pride in their work
May 20, 2018
My family and I have been coming to this Theater for 20 years, it has declined horribly. In the past the rewards were plentiful, and you were shown curtesy & made to feel a customer Mattered. They even hide the titles of shows on the doorway, making you feel like u live in an empovrishedb neighborhood. Its most unpleasant. It used to be a pleasure we visited every week, now our visits are one in about 3-4 months. This theatre is closest to our home, or we would go somewhere else.
Worst customer service on earth. Bright LED lights destroy movie experience.
April 06, 2018
I have NEVER IN MY LIFE had such deplorable customer experience. When a theater ia flooded with bright white LED side lighting, there is a problem. If a customer has a bad experience, a manager ought to remedy the situation in a way that compensates the customer for his or her dissatisfaction. My experience was just the opposite. I will do my best to find the owner of this establishment to let him/her know.
September 08, 2017
Sound is always too loud for the smaller theatres. Popcorn tastes like cardboard. Rugs throughout the theatre is old and dirty.