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User rating: 3.37 Read Reviews | Rate Theater

13965 S. Virginia Street, Reno, NV 89511

(800) FANDANGO 992# | View Map


3.37 / 5

User rating: 3.37

 



  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 3.33333333333333

 

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Theater Reviews

Showing 1 to 3 of 3

Frozen out of show

January 18, 2018

Went to 10:10am showing Wed of Darkest Hour. Theater 12 was very cold! Found out heater for that theater was not working. Freezing. Stayed for only 10 minutes of movie and left. No refund offered and didn't even offer to move us to a different theater. Threw $13 away. Not happy.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

Annoying policy

August 08, 2017

We drove 30 minutes into town to come to this specific movie theater and they wouldn't let my 6 month old daughter into the movie because of their "after 6pm policy". So annoying!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

July 13, 2016

My granddaughter said this is the best theater ever fm we come back? We just may since secret lives of pets was sold out.

  • General Experience User rating: 5
  • Concession User rating: 2
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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