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User rating: 2.87 Read Reviews | Rate Theater

10000 E.F. Lowry Expressway, Texas City, TX 77591

409-986-7241 | View Map


2.87 / 5

User rating: 2.87

 



  • General Experience User rating: 3.33333333333333
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 2 of 2

BAD SERVICE

August 01, 2019

I took my family to the movies to see "Crawl". I was rudely helped by a guy whose appearance was lacking in cleanliness. I told him I needed 6 tickets. He then questioned 6 tickets and if the teens with me were my children. This is not the 1st time this has happened at this theater. (Several weeks back the young woman would not even allow my daughter to speak, she spoke over my daughter and cut off every word she said. My daughter is 18 and she would not allow her into the movies, due to "the rules.") We are a blended family with mixed ethnicity. The man was extremely rude and did not want to hear about my family nor did he want to help. The concessions area always looks dirty and sticky. The floors in the theater are sticky as well, the bathrooms are disgusting as well as the chairs in the theaters. We frequent this location because the ticket prices aren't over priced like surrounding areas. But the concession prices are ridiculous!! The hiring and training at this location needs to be evaluated and revamped. Please clean this location up from floors to rude workers.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

October 09, 2017

Nice theater for the price.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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