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4.34 / 5

User rating: 4.34

Based on 12 votes and 4 reviews

  • General Experience User rating: 4.16666666666667
  • Concession User rating: 4.3
  • Cleanliness User rating: 4.5
  • Theatre Presentation User rating: 4.4
  • Customer Service User rating: 4.33333333333333


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Theater Reviews

Showing 1 to 4 of 4

Poor customer service

August 29, 2018

I have been thinking that the theater itself is not bad, until I encountered some other problems. Lost my wallet days ago. Called them three times and told them where to look. The only thing the person who answered the phone was good at was saying "we will call you when we find it." Can you just simply let me know if anyone has searched for it? Now I doubt that. I will give up my wallet and will go to North Grand theater in the future.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Ridiculously slow concession service

April 07, 2018

This theater would be OK except for the woeful understaffing resulting in LONG concession lines. Every. Single. Time. Overall not worth going due to this annoying situation. Shouldnt be too hard to hire some help in a college town people!

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 0

Overall great theater.

December 04, 2017

Good concessions, sound quality, picture quality, and movies. Everything you can ask for from a movie theater.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Assigned Seats

November 12, 2017

Me and my husband went to see the Orient Express and even though they had seating available we were told we could not sit together ? will not be going back

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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