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3.40 / 5

User rating: 3.40

 



  • General Experience User rating: 3.5
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 1 of 1

Insincere staff

April 29, 2018

I was appalled by the lack sincerity of the staff when I slip and fell in their bathroom, because the floors where soaked in the stall. It's now the next morning and I feel as if the toilet mugged me. Anyhow, as soon as I get up and get out of the restroom, I find a staff member and tell them the floors are wet resulting in the toilet assualt. All he says after I tell him someone should clean it up is "yeah, ok". Okay... Well I go back to my husband who ordered some cheese fries, and tell him (I was in obvious pain since I banged up my hip and elbow). He decides to go and confirm with a manager walking past that the mess was cleaned up, so no one else would fall. The manager just says okay and walks off. Two people of this staff was told that I was hurt and never even ask if I was okay, or apologized. Further information on the place. The seats were overly soft, but understandable since people sit in them all day. However when you lean back in the lounger, the bottom portion of the screen is blocked from the wall in front of you. The popcorn was gross and the guy serving it certainly looked as if he'd rather be anywhere else (me too, buddy). The plus of the place, the cheese fries were really cheesy and hot.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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