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User rating: 2.53 Read Reviews | Rate Theater

201 E. Central Texas Expressway, Harker Heights, TX 76548

254-690-4581 | View Map


2.53 / 5

User rating: 2.53

 



  • General Experience User rating: 2.14285714285714
  • Concession User rating: 2.5
  • Cleanliness User rating: 3.6
  • Theatre Presentation User rating: 2.75
  • Customer Service User rating: 1.66666666666667

 

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Theater Reviews

Showing 1 to 6 of 6

Rudest service at ticket desk

March 09, 2019

I told the lady what seats I wanted. She asked for military id I showed it and and she said both kids needed it. I said ok. Well while she was messing around the guy behind me bought the tickets from the other cashier right behind us. She rudely laughed at me and said he bought them. She needs to learn a little bit of professionalism and how to take care of customers. This happened 3/9/19 at 620. I have been to this theater a lot and never had issues. I am guessing it is due to the upgrade of seats. Well if that's the case then they need to train cashiers how yo not sell tickets away from people when they are behind in line.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Quit hasseling adults for their ID!!!

October 08, 2017

I am 24 years old. The last two visits I was hassled for my ID buying my ticket and AGAIN entering the movie. Today they would not let me and my 15 year old brother buy tickets because his parent was not attending the movie. I'd understand if I was 17 or so but I'm a adult and his sister. Rude manager, poor service. Will go elsewhere from now on.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Best customer service!!!

August 21, 2017

Customer service is outstanding!!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Rude

July 07, 2017

Most rude place I have been to in TX

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

SNEAKY

July 07, 2017

I'm have a %100 disabled rating retirement from serving 45 months in Iraq Army. I asked if I could get a discount. The girl at the register didn't say a word just rang me up. I walked away with my tickets then noticed no discount was applied. So I kindly asked her why and the rude "girl" snapped back with "you not active!" I'm not upset about the discount, im upset about how she stil still charged how she wanted to without advising me of this before hand It feels like she did a quick one on me. I've been to places before where I couldn't get a discount and have been told in a kind way, not charged behind my back in accordance how they feel. It was very rude very sneaky very fast. I will not be taking my business to this place ever again. AMC all the way

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Shouldn't cost thirty dollars for popcorn

March 31, 2017

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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