August 19, 2018
I love the chair that I can't find the similar from other 'grills' theaters; Also the volume is just about right.
Police and fire professionals stay away
October 29, 2017
Place does not recognize polce or fire professionals for a discount.when was the last time you seen the military show up and save a life your town? At 2 am in the morning it's you public safety professionals saving you NOT THE MILITARY
Leigh Mihlbauer did awesome job in Customer Service.
February 14, 2017
Theater 13 was a little warm. Sound, Picture, Seats, everything else was great I want to thank your awesome employee, Leigh Mihlbauer, for being so helpful. It was my first time in this theater and I didn't know the walk distance to each theater. My wife and Granddaughter were getting food and I started to walk toward theater 13. I'm in poor health and have trouble breathing. I sat on a bench to catch my breath. Your alert employee, Leigh Mihlbauer saw I was having a problem and asked if I was alright. I said I needed a wheelchair. She told me there were no wheelchairs , she could get me an office chair with wheels and push me. I was so thankful for her kindness and help. She got the chair and pushed me to my theater. She was so friendly and helpful. She is a great asset to your company and will have a great future. A big Thank You to Leigh Mihlbauer and because of her service, I and my family will be back at Cinemark 18 #295 in Webster, Tx. Thank You to Holly Horton, General Manager, for having such a wonderful , well run, theater that has such well trained employees. Great Job.