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3.73 / 5

User rating: 3.73

 



  • General Experience User rating: 3.66666666666667
  • Concession User rating: 3.66666666666667
  • Cleanliness User rating: 3.66666666666667
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3.66666666666667

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Showing 1 to 3 of 3

Comfortable chair

August 19, 2018

I love the chair that I can't find the similar from other 'grills' theaters; Also the volume is just about right.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Police and fire professionals stay away

October 29, 2017

Place does not recognize polce or fire professionals for a discount.when was the last time you seen the military show up and save a life your town? At 2 am in the morning it's you public safety professionals saving you NOT THE MILITARY

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Leigh Mihlbauer did awesome job in Customer Service.

February 14, 2017

Theater 13 was a little warm. Sound, Picture, Seats, everything else was great I want to thank your awesome employee, Leigh Mihlbauer, for being so helpful. It was my first time in this theater and I didn't know the walk distance to each theater. My wife and Granddaughter were getting food and I started to walk toward theater 13. I'm in poor health and have trouble breathing. I sat on a bench to catch my breath. Your alert employee, Leigh Mihlbauer saw I was having a problem and asked if I was alright. I said I needed a wheelchair. She told me there were no wheelchairs , she could get me an office chair with wheels and push me. I was so thankful for her kindness and help. She got the chair and pushed me to my theater. She was so friendly and helpful. She is a great asset to your company and will have a great future. A big Thank You to Leigh Mihlbauer and because of her service, I and my family will be back at Cinemark 18 #295 in Webster, Tx. Thank You to Holly Horton, General Manager, for having such a wonderful , well run, theater that has such well trained employees. Great Job.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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