Thank you for rating this theater!

User rating: 3.16 Read Reviews | Rate Theater

210 West 87th Street, Chicago, IL 60620

(773) 322-1450 | View Map


3.16 / 5

User rating: 3.16

 



  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3.2
  • Theatre Presentation User rating: 3.6
  • Customer Service User rating: 3

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Showing 1 to 4 of 4

not satisfied

July 31, 2017

Because of concession stand, my date missed an hour of "Girls Trip". They screwed up the order twice. Then she had to go back 4 times. After the movie, I asked a young man to speak to a manager. He was rude and totally unhelpful and not caring about what I was talking about. I frequently come to the Theater, sit at the bar and never had a problem. The one time I do have a problem, he gave me the impression he really didn't give a dam. Very unprofessional!!

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

CLEAN THE DARN SCREENS PLEASE

June 09, 2017

I enjoyed everything about the theater except those darn dirty screens! Can you all clean them more than once a decade please. They are so dusty that if you sit too close to them you will get dust on your clothes! The food was good, concession workers were ok, the prices (come on now, do I really have to curse?!), the layout nice and the assigned seating was very high tech. Just clean the screens and I might make more trips.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

the upgrade

March 06, 2017

i attended the chatham grill movie theater march 4th saturday 2017, i am very impressed with the customer service, food choices, decor. very pleased with the needed upgrade, because this location is a choice one in our community, and no more traveling out of the neighborhood to other theaters. keep the money in our community, love the reserved seating selection online. every catagory 5 stars general experience, concession, cleanliness, presentation, customer service.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Update

May 10, 2016

Went to the theater on May 7th. The workers were very nice and professional. The theater itself needs serious updates. The seats are hard, old and musky. The carpet is filthy. The workers were sweeping but, they can do nothing with old dirty smelly carpeting. I will not go back to this theater until it has been cleaned or updated. It is actually shameful.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3
Change Location