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User rating: 3.85 Rate Theater

851 S Boulder Hwy, Henderson, NV 89015

702-566-1570 | View Map


3.85 / 5

User rating: 3.85

 



  • General Experience User rating: 3.33333333333333
  • Concession User rating: 3.8
  • Cleanliness User rating: 4.2
  • Theatre Presentation User rating: 4.5
  • Customer Service User rating: 3.4

 

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Theater Reviews

Showing 1 to 5 of 5

its all good

September 07, 2023

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Just Like A Real Cinema

July 25, 2023

This is the real cinema experience as it used to be! Nice seats, not crowded, hot butter popcorn and a coke....what could be better. If you want valet service and delivery of wine and craft beer to your reclining seat just go elsewhere. But for a normal nice movie experience this is the place. Sometimes short staffed and overworked, the people who work there are still pleasant and friendly so just be patient and considerate. There are always first run movies here and a great offering of screen times. So sit back, relax, and enjoy the movie :)

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Parental consent is not good enough for them

October 10, 2022

My almost 17 yr old daughter, and her 17yr old boyfriend were turned away from watching a rated r movie because I was unable to sit through the whole thing with them. I can understand this rule for younger kids, but 17 is ridiculous. And I was going to walk them in, giving my consent, but we were turned away because I was unable to sit through the whole movie with them. Not that long ago, I walked my 14yr old in with her friends for a rated r movie, zero issues. Hate the fact that this is the only theater Henderson has since Fiesta closed down due to covid.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Manager has poor customer service skills.

March 21, 2022

Bought pop corn with extra butter. We sat down to see the movie and found that there was only a little amount of butter on the pop corn. Made a complaint at the concession stand but she did not want to help. Called for a manager and the manager said that they can not take back or add more butter to the pop corn. What customers service is that? I eventually got my money back but it was an unpleasant experience. To over pay for some cheap pop corn and get treated with an "can't help you" is no way to treat a paying customer. There is a lack of care from your concession people or else their poorly trained. It was a poor and undesirable experience.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Best deal (and popcorn) in town

June 25, 2019

You can't beat this theater for price, quality of concessions, friendly service and selection of movies. Yes, it lacks reclining seats, stadium seating and extra large screens (although those in the larger theaters here are plently big.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5
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