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User rating: 4.33 Rate Theater

550 S. Gear Ave, Suite 3, West Burlington, IA 52655

319-752-1643 | View Map


4.33 / 5

User rating: 4.33

 



  • General Experience User rating: 4.25
  • Concession User rating: 4.2
  • Cleanliness User rating: 4.4
  • Theatre Presentation User rating: 4.6
  • Customer Service User rating: 4.2

 

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Theater Reviews

Showing 1 to 6 of 6

Great employees

June 27, 2023

I just want to give a shout out to the excellent employees we encountered on our visit to the theater. I had 3 small children with me and they could not have been more helpful and polite. From the person taking tickets to the person behind the snack counter and the one coming in to sweep up our popcorn mess, they were all outstanding. Thank you and well done!

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Horribly discriminating policy!

February 29, 2020

This movie theater would not let us access into their movie theater because we have a 4 month old baby that is breast fed so we have to bring her along. We had dropped the other two children we have (4) and (2) years old off at their grandparents to play while we went because this was a rated R movie. Now mind you I could see how maybe the policy would be that you cannot bring any child under the age of 17 into the movie, even with the parents consent since the movie is rated R. But come on, our child is 4 months old she is not going to be able to understand anything that is going on. The best part is, the policy is there to keep children between the ages of infant-6 years old out of the rated R movie because they think that the child is going to be “disruptive”. Also we had to drive 40 minutes to this theater and had no clue of this incredibly ignorant and discriminating policy, as it is not posted anywhere VISIBLE on their website. (Posted in extremely tiny letters at the bottom of the website page). Very disappointing, because this is a theater that my wife and I had always enjoyed going to. Must be under new and incredibly unintelligent management.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

November 12, 2019

Very very disappointed that the web site does not indicate which movies are being shown in LDX format ! I live 40 miles away and need to know that the movie I want to see is in LDX format. I believe it is as simple as putting a asterisk beside those movies ! If I don't know then I can just stay in my hometown and watch my desired movie. Please modify web site for there is a group of us would travel to watch LDX.

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

October 25, 2019

Best theater I have been in! Very helpful staff!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great seats

September 21, 2019

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Love the comfy seats and leg room

February 17, 2018

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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