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User rating: 3.38 Rate Theater

1950 Marketplatz Center, Cullman, AL 35055

256-739-8073 | View Map


3.38 / 5

User rating: 3.38

 



  • General Experience User rating: 3
  • Concession User rating: 3.5
  • Cleanliness User rating: 3.4
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 3.5

 

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Theater Reviews

Showing 1 to 5 of 5

Bad service

September 26, 2023

They can’t answer their phone. Ever. I’ve called 3 times everyday for the past week now. DO BETTER!

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Movie projector lights too dim/dark

April 02, 2019

We go to movies maybe every month or two at the Cullman AMC. Every time we have gone the movie is dark and lacks detail and color. I have heard turning down the digital projector lights to 25% or so saves the expensive bulbs, but seriously, the night scenes are almost unwatchable they are so dark. You can't tell which character is which it is so dark. Day scenes are slightly better, but still the color and detail is greatly muted. We joke that we have to wait on the Blu-Ray to see what happened! Prices are so high that we deserve to see the movie in full brightness, color and detail. Seats are okay. Lots of concession but prices are high. Crowd usually okay with not many cell phones or talkers, which is great. Bathrooms okay, nothing great. Full screen issues a few times that we had to tell the workers about in the opening minutes of the movie. Manager appears usually out. Teen workers seem confused if you ask them questions about lighting problems or screen issues.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Great place

February 13, 2019

Just super nice people

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Crazy stupid cold in theater

November 07, 2018

I will never be back to this theater again if they can’t learn to keep it room temperature all the people were talking amongst each other about how they were freezing an couldn’t enjoy the show I should be given my money back since I missed half the show going in an out trying to thaw out!!!! Terrible experience I mean what are they thinking!

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 0

Prices are too high

April 24, 2017

The food choices are good, but priced so high that all we can really afford for a family of 6 is to buy movie tickets and no concessions. Concessions really are part of the entire movie experience, so usually we just wait for the movie to be released on Netflix, Hulu, or Redbox.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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