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User rating: 2.37 Rate Theater

925 W. Andrew Johnson Way, Greeneville, TN 37745

423-787-9153 | View Map


2.37 / 5

User rating: 2.37

Based on 11 votes and 8 reviews



  • General Experience User rating: 2.45454545454545
  • Concession User rating: 2.11111111111111
  • Cleanliness User rating: 2.4
  • Theatre Presentation User rating: 2.54545454545455
  • Customer Service User rating: 2.36363636363636

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Showing 1 to 8 of 8

No Use in Buying Advanced Tickets

March 26, 2023

Even getting there early the one line was extremely long. People were buying tickets and ordering food. However, I had bought an advanced ticket and still had to wait for all those in front of me. The line was almost to the door. Something needs to be worked out so those who bought advanced tickets can go to a separate line just for advanced tickets.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

One line for concession and purchasing tickets

November 26, 2019

One line for expensive concession and purchasing tickets so get here early and expect to wait in line. Sound volume has consistently been too low but was good last visit so maybe someone is finally re

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

February 26, 2019

Everyone was very courteous. It was clean. Concession was fresh and warm. Very good experience.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Not very customer oriented

December 29, 2018

absentee management- One line for buying tickets or snacks.(if you just want a ticket better get there early) - sound vol always too low.- seldom gets the best movies - COULD BE SO MUCH BETTER IF SOMEONE CARED!

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

bad service

June 25, 2018

the workers here are out to lunch, there is no ticket taker anymore and half the time the sound is too quiet, go somewhere else like morristown or johnson city

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

It has no recliners

January 01, 2018

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Go somewhere else

December 18, 2017

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not very good

December 18, 2017

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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