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User rating: 4.44 Read Reviews | Rate Theater

5100 Commerce Parkway, Roswell, GA 30076

(770) 518-0977 | View Map


4.44 / 5

User rating: 4.44

 



  • General Experience User rating: 4
  • Concession User rating: 4.6
  • Cleanliness User rating: 4.4
  • Theatre Presentation User rating: 4.2
  • Customer Service User rating: 5

 

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Theater Reviews

Showing 1 to 4 of 4

Great Theater

May 14, 2018

Aurora is a great place to see a movie. Staff is always polite and willing to help. Baked goods at the snack bar are delicious and all snacks are reasonably priced (they even give free refills on soda and popcorn!). The things they do for opening nights of the “big” movies is fantastic and gets everyone in the mood for a great time. The mini golf is great as well. Even better is that you support small, local business by going to Aurora rather than one of the big chain theaters.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Terrible Experience!

September 11, 2017

Terrible first experience. The Supervisor was rude and nonchalant. This is the first and only movie theater that I've been to that supposedly has an unwritten "bag policy". I carry my medications and machine with me everywhere I go just in case an emergency arises. The Supervisor approached me saying that I could not bring my backpack in the theater. He didn't ask to check it or even inquire about what was in it. He automatically suspected that I had food, liquor or other contents in the bag. In addition, I was told it is also to prevent people from bringing in weapons. I am a frequent movie goer, and this is the only time that I've had to deal with something like this. If there is an actual policy, then it needs to be visibly posted within the establishment and on the website. To automatically assume that someone is in the wrong...is wrong! I asked three separate employees what the policy is, and they all had different responses. Some people have medical conditions that may need immediate attention when a flare occurs. Furthermore, the theater possessed an unpleasant smell. After having such a poor experience within the first ten minutes of being there, I decided to leave. I definitely will not ever visit this theater again. First, and last time.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

Awesome!!

January 31, 2017

This is an older theater...but it is well maintained...no fancy pick my seat place...but has stadium seating, great sound and the customer service is awesome..The staff really cares about the customers experience, and they have a bakery....Yes a bakery, I understand that the baker makes the cookies from scratch....love the Chocolate chip cookies!!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best Local theater!

January 31, 2017

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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