Thank you for rating this theater!


3.13 / 5

User rating: 3.13

 



  • General Experience User rating: 3.66666666666667
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Showing 1 to 2 of 2

Harassed by usher 3 times for sitting in my ASSIGNED seat!

July 16, 2018

I had by far the worst customer service experience ever with AMC Veterans 24. I was bothered not once... not twice... but three times in the middle of a movie to prove I was in the proper seat. I was. I produced my receipt and ticket stub each time, only to be questioned WHILE THE MOVIE was going on and people around me were annoyed. I was then questioned multiple times as if the usher (Jamie) did not believe I was in a movie alone. I was then yelled at by the three guests who claimed I was in their seat on my way out. I offered to move each time and have received no explanation. The manager at the theater (Ray) was unhelpul and told me to call a customer service line. I did that two days ago after waiting over 30 minutes to speak to a supervisor on the phone who promised me someone would call me back with information. I've still heard from no one. I missed a good portion of the movie I paid for, was embarrassed and yelled at. Still no explanation... Shame on you AMC Theatres

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

best of the best

March 08, 2017

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
Change Location