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2.78 / 5

User rating: 2.78

 



  • General Experience User rating: 2.71428571428571
  • Concession User rating: 3.33333333333333
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2.83333333333333
  • Customer Service User rating: 2

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Showing 1 to 2 of 2

Not a great experience

February 14, 2018

I come here regularly because its close to my house and I enjoy movies. That being said, more than a few times I have had issues up to and including movies not starting at all, sound not working, the screens not opening? ( drapes staying closed on the sides ) and anytime I have walked out to talk to customer service they never seem surprised or that they care. The only positive customer experience I had was when renewing my stubs membership and they made a mistake they gave me a free ticket... which was nice but I also just made a paid membership so I guess I paid either way. TL:DR This is a really poorly managed theater, the equipment is up to date so go into it with low expectations and things will probably turn out ok.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst Customer Service!!!!

December 27, 2017

The employees are rude and disrespectful to patrons. My boyfriend and I were cursed by a female employee when we express how horrible their customer service was. This location is disgusting with popcorn all over the lobby floor, and sticky floors. The only person that I would hire at my establishment is Kristina, the manager on duty. Kristina deserves to work at a better establishment than this dollar movie theater with an AMC sticker on the building.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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