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User rating: 2.73 Read Reviews | Rate Theater

3000 Alpine Avenue, Walker, MI 49544

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2.73 / 5

User rating: 2.73

 



  • General Experience User rating: 3.57142857142857
  • Concession User rating: 2.5
  • Cleanliness User rating: 1.83333333333333
  • Theatre Presentation User rating: 2.75
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 5 of 5

Filthy

September 04, 2021

Movie was good, staff was trying, but theater was disgusting. Trash cans overflowing, Coke and ICEE machines not working, cup holders in seats were gross, looks like place had not been cleaned for weeks. Can't wash your hands in bathroom because half of the sinks do not work. Do not go if you are expecting enhanced cleaning. A friend said they had seen men's bathrooms at gas stations that were cleaner.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Stunned

September 22, 2019

I went there sat with my son and it was crazy. Started at the line to get tickets. It was very confusing as were other customers. Unless your a premier member. Because obviously it was all about them,because they pay $15 per year. They go first.....period. They had lines for them and just regular non member customers. They only had 2 ticket counters operating. Will when i finally got my ticket i went to line for food. And it was long,but another one started forming to the right. And it was Premier members and was wondering why they were going first. I didnt understand at first untill i got to front of line. Register opened up and I walked up to counter and girl said basically she could not help me she had to help Premier members first. I was like what i am standing here so i told her what i wanted and basically demanded service. I waited for quite awhile. So when i got my food i went over to talk to management and was told that premier members are first.....period i was like wow so even thought i am a paying customer. I dont rate lol crazy so basically he told me. Tjat if there's 10 Premier customers in line right and iam in other line. I cannot be helped till all 10 Premier go first. Crazy set up i will never ever go there again,not even with free tickets. Dirty,pop machines were short on ice or empty.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Really Comfortable

January 30, 2019

I was impressed by how comfortable the recliner seats are. And the people at the front desks were very friendly and nice. I have a local theater that I can go to to see cheap movies, but when my husband and I want to treat ourselves, it's nice to go to this one.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Comfortable seats all recline

March 25, 2018

Clean, recently renovated.

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Dirty theatre

January 03, 2018

I’ve came here a couple times in the last week and you always see employees standing around however the soda fill station is filthy, trash overflowing the counters are disgusting and popcorn all over the floors. If I was a manager I surely wouldn’t pay people to stand around when the place is that dirty. How embarrassing

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 3
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