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2.28 / 5

User rating: 2.28

 



  • General Experience User rating: 2.33333333333333
  • Concession User rating: 2.5
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2.33333333333333
  • Customer Service User rating: 2.25

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Showing 1 to 5 of 5

RACISTS

May 28, 2018

Just went to have a good od time and found a nasty racist “ supervising”, mistreating and disrespecting my wife stating that he would “make her leave” because she asked to cancel the popcorn order. The racist did not like my wife’ s accent. period. Disgraced person with no manners and worthless. We will make sure to publish this event in proper media and will take to instances so that this useless individual can be certainly reprimanded and fired form that place. For the sake of the theater that by the way, has substantially declined in quality and service over last years

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Worst theater in Springfield

May 21, 2018

Without a doubt the worst theater in Springfield since AMC has taken over. The employees are incredibly rude, the theaters are filthy now, and they’ve raised the prices on everything. Do yourself a favor and go to the draft house.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Poor services, pricing and cleanliness.

May 23, 2017

Good staff workers and are busy...overworked. Slacker staff were arguing in the hall over whose 'turn it was to clean a theater. Really? Do it together, stop being a creeper and help the lines for concession.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Nice place to see a Movie, but EXPENSIVE!!

April 09, 2017

Me and a group of my friends go once a month to see a movie at the IMAX. We went to see our regular monthly movie in March and discovered that AMC had raised their prices from $12.00 to $15.00 for the IMAX! They also raised their prices from $4.50 to $7.50! We love going to the AMC, but in April we are looking for a new Theater to see the movies.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Employees are rude and act like they have no training!!!

October 03, 2016

The quality of service and entertainment atmosphere have declined drastically in the last several weeks. Employees are rude and clueless. Doesn't anyone train these people ? I've attended this theatre for years and it has always been a pleasant and courteous experience. The manager who ran the theatre was always helpful and went well out of her way to take care of any problems and see that my family had a pleasurable experience. I no longer see her at the theatre and the employees act as though they are lost and talking on their cell phones. Cleanliness has also taken a drastic change for the worse!!! I will be visiting the new theatre taking Campbell 16 place when they open. Seating will be just as nice with new recliners. Hopefully I will once again have a cheerful family entertainment experience. Thanks for destroying a great Springfield icon and entertainment jewel!

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 2
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