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User rating: 2.93 Read Reviews | Rate Theater

450 W. Chippewa Avenue, South Bend, IN 46614

(888) AMC-4FUN | View Map


2.93 / 5

User rating: 2.93

 



  • General Experience User rating: 2.4
  • Concession User rating: 4.5
  • Cleanliness User rating: 2.75
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

 

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Theater Reviews

Showing 1 to 4 of 4

Terrible Customer service and closing times.

October 06, 2018

I went to the 10:45 pm showing of Venum. My friend arrived at 11pm and was not allowed it. I purchased his ticket. Saddy the manager stated they were closed and would not allow anyone else in. I asked for a refund and she stated I must come back tomorrow since they pulled the drawers AT 11pm. The movie started at 1045. This was ridiculous. Concessions close at 1030pm. My friend was not allowed in. Make matters worse the sound went out at end of the movie (theater 2). Both bonus scenes had no sound. Need updates and new management.

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Terrible lighting, staff "ignored" problem

March 12, 2018

The facility is clean, the seats are comfortable, the concession has expanded, and the tickets are cheap. My issue is that my movie was so dark that the other patrons and myself had a hard time seeing the show. During previews, I did report the issue to a staff member. She took a look and called someone on her radio to inform the, but the lighting issue was not resolved before nor during the movie. It was made worse by the 3D glasses, so my daughter's first 3D movie experience was not so fun.

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Down hill

October 22, 2017

This theatre has went downhill. It smells bad!! They locked their doors at 10:45 on a Saturday night. I guess 15 minutes after the last show started. There were so many customers trying to get in.

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Best. Theater. Ever!

March 18, 2017

Every time I go to the theater it is clean the staff is friendly and the popcorn is amazing. It is like my own personal escape to go to the theater. It is what I look forward to all week long.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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