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User rating: 2.39 Read Reviews | Rate Theater

860 E. Princeton Ave., Muncie, IN 47303

(888) AMC-4FUN | View Map


2.39 / 5

User rating: 2.39

 



  • General Experience User rating: 2.28571428571429
  • Concession User rating: 2.16666666666667
  • Cleanliness User rating: 2.83333333333333
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2.66666666666667

 

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Theater Reviews

Showing 1 to 6 of 6

Seats are agonizing; screen is unimpressive for an IMAX

July 19, 2018

This was far and away the worst experience I've had in a movie theater. We were initially excited by the reclining seats, but *WOW* were they uncomfortable - I was literally in pain on the way back to the parking lot (and I'm a healthy 31yo). Additionally, the screen was just...a regular movie screen. Nothing special. The sound was fine - again, like a regular theater, but...isn't this supposed to be IMAX? We effectively paid $15 per ticket for some extremely uncomfortable leather seats and an otherwise-standard movie-watching experience. AVOID THIS IMAX AT ALL COSTS!

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

HATE the new seats and seating policy

July 18, 2018

Spending big bucks to put in reclining seats and requiring assigned seating were the stupidest ideas ever. Fewer people can fit into the theater, and it's now much harder to sit with your friends, since seats are now reserved or selected at the time of purchase (which slows down the process of buying tickets at the theater). My biggest gripe: supposed reclining seats that don't recline! This has happened to me twice, and complaining to an employee didn't help, after I finally tracked down an employee (since no one was at the customer service desk). Why didn't Showplace leave well enough alone, with the traditional seating? Also, the sound is TOO LOUD.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Poor service

December 30, 2017

My family of 7 went in yo watch a showing at 1:50. We got there at the theater around 1:50 as we had an appt beforehand that pushed us right to the showtime. We went anyway knowing there would be previews. We stood in line excited to see the new updates. We were only the 3rd in line but it took 15 minutes for us to get to the front of the line as they have a AMC premiere line that allows people to keep cutting in line ahead of you if they are a VIP member. The staff was distracted & kept having conversations with each other slowing the lines. There were only 2 people behind the counter & 1 came out from behind the counter to talk to someone by the entryway. When we finally reached the counter they said they only had front row seating left which is too close to even enjoy the show. With the new remodel & reclined seating they don't have many seats so it fills fast. So after waiting a total of 20 minutes just to get tickets we left the theater & went to another theater. The remodel wasn't an improvement.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Reclining theater seats now. Wow!!! I'll be back

November 25, 2017

Unbelievably comfortable new recline theater seating now. It will make me return for sure.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

even though they are renovating, they need to offer more currant movies.

October 06, 2017

Show better movies!!!

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

2nd class citizen

June 11, 2017

You're immediately divided into club members and non-members. You stand in line for a ticket while others get bumped up in front of you. Only to repeat the process at the concession stand. Popcorn and a drink are $15.00, on top of the already overpriced movie ticket. They have effectively priced me out of the movies. I will choose to spend my money elsewhere.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3
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