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User rating: 1.37 Read Reviews | Rate Theater

1001 Shiloh Crossing Boulevard, Billings, MT 59108

(406) 652-1105 | View Map


1.37 / 5

User rating: 1.37

Based on 10 votes and 6 reviews



  • General Experience User rating: 1.4
  • Concession User rating: 1.2
  • Cleanliness User rating: 1.2
  • Theatre Presentation User rating: 1.6
  • Customer Service User rating: 1.44444444444444

 

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Theater Reviews

Showing 1 to 6 of 6

Employees are awful, managers are worse.

September 23, 2018

Horrible experience.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 0

Dirty, long lines

June 15, 2018

AMC is terrible, we bought our tickets online and still had to stand in line for 45 minutes! The self serve stations are dirty, and the bathrooms are gross. $60 for a movie for 4 and another for $50 for snacks. Then they want you to shell out more money for the “premier” line, which they wait on before anyone else! We won’t be back!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

AMC ownership a BIG step down!

April 17, 2018

AMC has NOT been a boost up in the theater experience, I’m disappointed to say. Not enough “serve yourself stations” and they are often dirty and empty. Theater floors, seats and bathrooms are not clean. Theater seems to be manipulating showtimes, not sure. Employees are courteous and working hard when I’ve been there, but the “premier line” is bogus. They have to yell at you to come up to the counter, supposedly alternating from each line. Just do it the old fashioned way and have people form a single line as they arrive. Talk about separating people into first and second class categories, ridiculous. Try to call the theater to ask a question or make a comment and you can’t. I was hoping the for the best when AMC purchased the theater but, those hopes have been dashed 😒

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Overpriced

December 22, 2017

theater was okay when carmine ran it, but ever since AMC bought them out it has been way downhill. 30 minutes in line to get a ticket plus another 30 minutes to get concessions, half the urinals are always out of order. Plus they have a premium program that has it's on line, which really is annoying when you've been in line for 20 minutes when some soccer mom cuts in front of you with a dozen kids arguing about which movie they want to see. And if you try to call them they willfully ignore you, even if you call 6 times in a row. I know. I tried. On the positive, the seats are comfy and the screens are nice. But that's from when Carmine ran the place. I'm just waiting for Regal to take over.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Overpriced

December 22, 2017

theater was okay when carmine ran it, but ever since AMC bought them out it has been way downhill. 30 minutes in line to get a ticket plus another 30 minutes to get concessions, half the urinals are always out of order. Plus they have a premium program that has it's on line, which really is annoying when you've been in line for 20 minutes when some soccer mom cuts in front of you with a dozen kids arguing about which movie they want to see. And if you try to call them they willfully ignore you, even if you call 6 times in a row. I know. I tried. On the positive, the seats are comfy and the screens are nice. But that's from when Carmine ran the place. I'm just waiting for Regal to take over.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Was bad, now worse

April 09, 2017

I used to come here when it was carmike and it wasnt ever great. Today was the first time i came when it was amc, and it was terrible. 20 min in line for a ticket? I hope this theatre improves.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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