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User rating: 3.12 Rate Theater

8687 North Central Expressway, Dallas, TX 75225

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3.12 / 5

User rating: 3.12

 



  • General Experience User rating: 3.6
  • Concession User rating: 3.25
  • Cleanliness User rating: 2.25
  • Theatre Presentation User rating: 3.25
  • Customer Service User rating: 3.25

 

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Theater Reviews

Showing 1 to 3 of 3

Disgusting bathrooms

July 18, 2023

This was my first time at this theater. I like the indie movie choices, concessions has good options and got my order out quickly. Theater was clean, but seats were uncomfortable, and out-dated compared to other theaters. My main issue was with the restrooms after the movie. I tried to go in about 5 different stalls, but they all were clogged with toilet paper, some had feces on the toilet seat, and the entire restroom smelled like unlceaned pee. I finally found a stall in acceptable condition and thankfully it was stocked with the paper covers. Using the restroom after your movie is something a lot of people are going to do, and it may be the last impression they have of the place before leaving. For the price-point of tickets and the location, i expected much better than this.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Deplorable

October 23, 2022

I could go to other theaters at a less expensive price, but I have preferred North Park AMC 15 in the past because of the faculties and cleanliness. Last night the IMAX theater was left in deplorable conditions on the row I was to be seated. I flagged a cleaning crew person and showed her that my seat had food in it and there was a large spill at the foot area. She said she would send someone. Another crew member was sweeping and just bypassed the area of the spill and paid no attention to the food in my seat. A third crew person did come with a mop, but no bucket. To my disbelief, he smeared the spill back and forth and did not return. Luckily, I was able to stay seated a couple of spaces away from my assigned seating. I was distracted from enjoying the movie for concern that I was in someone else’s seat. No one came, but it stayed on my mind how disappointed I was with the whole experience. Might as well had gone to the cheap theater and save money.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Very nice movie going experience

December 13, 2019

I love the location and the aesthetics of AMC 15 Northpark. You have multiple ways of purchasing your ticket so you can easily avoid lines. You can even pre-order your snacks. Not to mention they have a bar for adult beverages if you'd like to indulge. The theaters and restrooms have always been clean and the staff pleasant. This is where I watch my movies.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4
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