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User rating: 2.37 Rate Theater

1001 Lynnhaven Mall Loop, Virginia Beach, VA 23452

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2.37 / 5

User rating: 2.37

 



  • General Experience User rating: 2.85714285714286
  • Concession User rating: 2.16666666666667
  • Cleanliness User rating: 2.33333333333333
  • Theatre Presentation User rating: 2.16666666666667
  • Customer Service User rating: 2.33333333333333

 

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Theater Reviews

Showing 1 to 6 of 6

great movie experience

August 17, 2018

The sound was a little too high, picture quality great, great food choices, great ticket prices, great seats which are comfortable, and great choices of seats

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

not terrible

August 11, 2017

Overall not bud, But why are they opening an hour and a half later on weekend than they did 2 weeks ago?!

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Antiquated theater needs upgrade

November 09, 2017

This theater is in dire need of an upgrade. The upholstery on seats in the individual theaters is absolutely disgusting. For being in a populated, major metro area the facilities and layout of this theater leave a lot to be desired. I have visited AMC theaters in a few other metro areas, and I will say the AMC Lynnhaven is an embarrassment. The mall has been renovated and modernized, and a major renovation or upgrade is long over due at this AMC location.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Worst customer service ever

September 21, 2019

Worst customer service ever. We purposely go out of our way to go to that theater because it’s nice and good customer service. Not today I will never go back to this theater again. Super understaffed

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

THE WORST.

June 16, 2018

Not only is the theater in need of an upgrade, it's overrun with teenagers who have no courtesy and treat everyone like crap. It's their playground on weekends and the theater staff has no control over them. If you want to enjoy a movie, go somewhere else.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Service is terrible

October 09, 2023

Stood in line on a Monday afternoon for 45 minutes, and the line was almost out the door. There was only 2 people waiting on people and 3 people preparing food. I WILL NOT BE RETURNING TO THIS THEATER!!! No wonder theaters are closing down, and people are waiting to stream the movies online.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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