Thank you for rating this theater!

User rating: 4.90 Read Reviews | Rate Theater

601 N. Martingale Road, Schaumburg, IL 60173

View Map


4.90 / 5

User rating: 4.90

 



  • General Experience User rating: 4.5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service


Type the code:




Theater Reviews

Showing 1 to 1 of 1

Best customer service today!

September 18, 2021

My husband and I purchased tickets to the first showing of our movie. Concession was quick (although overpriced) and food was good. Love the reclining seats. The trailers were on so loud it was past annoying. I went to customer service and he told me trailers were usually louder but he’d take care of it. He followed through as well as found me in the theater to let me know! What we didn’t know was the theater we were in was showing the film with closed captions. We didn’t realize that and after a few minutes decided this was not going to be fun and we decided to leave. Spoke to customer service again and he was kind enough to issue us passes for another movie in the future. I wish I had gotten his name. Because of him we will try the theater again. AMC is very fortunate to have such a great employee!

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
  Change Location