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User rating: 2.38 Read Reviews | Rate Theater

145 State Route 10, East Hanover, NJ 07936

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2.38 / 5

User rating: 2.38

 



  • General Experience User rating: 2.33333333333333
  • Concession User rating: 2.8
  • Cleanliness User rating: 2.66666666666667
  • Theatre Presentation User rating: 2.66666666666667
  • Customer Service User rating: 1.42857142857143

 

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Theater Reviews

Showing 1 to 8 of 8

The sound level for the Previews are so high! It is unvearable !!

February 09, 2020

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Projectors break down; no online update.

November 05, 2019

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Nobody pick up the phone

October 02, 2019

Cannot get any information about show times. Nobody pick up the phone. Terrible customer service experience

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

One year later hearing devises still do not work.

September 20, 2019

Who manages this theater? Apparently he does not read reviews or cares about a genuine criticism. Either the listening devises are defective or his staff does not have a clue how to set them up. If you are a senior and need some help with hearing avoid this theater like the plague. Who wants to see a movie when you can only hear half the dialogue.

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

hearing headsets frequently don't work

June 04, 2018

great seats, big screen, decent concessions, however I've been there 7 times and require hearing headsets. 4 times they did not work. I don't know if they are defective or staff is not trained to set them up.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Probably being a little generous but its okay

June 02, 2018

The leather chairs really are the best thing it has but there a little dirty. The theatre itself is also kinda dirty. Although they do have one of those cool soda machines but besides that its not the best. They try to give a good presentation but its not the best. Still though its my favorite theatre in the area around Morris County but the theatres that Ive been to in the area aren’t the best. Also popcorn and other stuff on the floor. Needs better cleaning.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Filthy. Women's bathroom, no lights on concession stand, pretzels were stale,

December 28, 2017

Awesome seats. Viewing great. Management should check out how their employees work. It was the day after Christmas but the movie I went to watch was at 6 pm. Theater had been i Opened all day. The two employees getting tickets and the girl scanning were great. Walk in, popcorn ,garbage all over the floor near and arou d concession disgusting

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

July 04, 2017

Hearing aids never work

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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