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2.25 / 5

User rating: 2.25

 



  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0

 

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Theater Reviews

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Unfairness and Bias

August 09, 2017

The movie theatre had no organization when we did a group visit on Tuesday, August 8th, 2017. Half of the staff was pleasant and the other half of the staff was nonchalant. The theatre could have been cleaned a little more better. When we did a group visit, we had a Newborn baby with us and was informed we were unable to take the newborn in the show (Girls Trip). Although we did not totally agree with the policy, because a newborn would not know what they are watching, and the newborn was and is always calm and content, we obliged by the rules. The problem we encountered was observing multiple children (another newborn, a one and two year old, and a 5 year old - per the conversation we heard regarding the ages) enter in the same theatre. We brought the situation to the staff, including a supervisor/manager that was in the area, as well as security, because of fairness. The leadership at the theatre disregarded what we brought to their attention and there were children under the age of 6 years old in the same R rated 7pm movie we were told that we could not bring a newborn into.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0
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