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User rating: 2.97 Read Reviews | Rate Theater

311 North Randall Road, Lake In The Hills, IL 60156

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2.97 / 5

User rating: 2.97

 



  • General Experience User rating: 3.2
  • Concession User rating: 2.66666666666667
  • Cleanliness User rating: 3.33333333333333
  • Theatre Presentation User rating: 3.66666666666667
  • Customer Service User rating: 2

 

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Theater Reviews

Showing 1 to 4 of 4

Great local theaters!

December 16, 2019

Shocked to see poor reviews here?! We have always had great experiences all the way around!? Super comfortable seats, friendly staff, sparkly clean & we LOVE having a little bar to get a wine during the show! My ONLY bad thing was getting a handicapped parking ticket on Christmas Eve last year (I forgot to hang placard) but LITH police were very kind about reversing it😁🎄👮??? I did read about the "Dumbo" incident but I believe the management took measures to fix that 1 time situation.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 0

Shame! Kicked out severely disabled child for giggling during the movie “Dumbo”

April 14, 2019

Shame shame shame on you! Bet you wouldn’t have the nerve to say something to a rowdy adult but rather ruin a poor little boys evening?! Disgusting, I will boycott this theater and urge others to do so.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Very Comfy Seating

July 22, 2017

Pictures and theater are great- super comfy. Bring a blanket if you get cold! Concessions/staff are usually just okay. Not particularly friendly nor do they go out of their way to be helpful, but all in all good place to take in a show.

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

On line purchase

July 13, 2016

It's not about the theater, but now when you purchase your ticket on line it will not accept your credit card. They were told about this problem and said there were others who complained, but the cashier did nothing or let anyone know. Employee problem which needs to be addressed. When will this be corrected???

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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