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User rating: 2.60 Read Reviews | Rate Theater

19200 E 39th St. South, Independence, MO 64057

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2.60 / 5

User rating: 2.60


  • General Experience User rating: 2.83333333333333
  • Concession User rating: 2.66666666666667
  • Cleanliness User rating: 2.5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2


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Theater Reviews

Showing 1 to 4 of 4

A Shady and Unkempt Theater

February 16, 2020

Poor customer service and broken recliners... Please, keep in mind I went to a 1100 AM showing... Concession attendee refused to upgrade, regular to large, popcorn(not gourmet) for a Stubs Premier member! The attendee refused and walked away. She refused to communicate further. With children around, customer(me) chose to stay calm and walk away disrespected! The theater marquees do not work. They should display the movie showing in each theater. That is, after all, why they were installed, right? Customers were asking each other for verification of the movie. No employee was in sight to offer assistance. The bathroom was dirty and smelled neglected, already! Kinda made me wonder how clean the concession area is on the employee side. Only one of the three fountain drink machines had ice in it. This theater is shady. If these employee attitudes and poorly maintained building is allowed by the manager, then is it safe for our children?! Perhaps, it is better to drive a few miles to another AMC theater for the sake of safety and value!!

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Too much money for the experience ??

November 16, 2019

Young children running around the theater while movie was playing. Restrooms not clean. Will not return to this theatre.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Great popcorn

September 27, 2019

The theater rehab really looks good New seats are like sitting in your own front room at home.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Independence Commons it was harder than hell trying to get a phone # after over 20 mins of searching I still haven't gotten one! Its very discouraging!

October 08, 2018

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1
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