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1.87 / 5

User rating: 1.87

Based on 18 votes and 6 reviews



  • General Experience User rating: 1.77777777777778
  • Concession User rating: 1.9375
  • Cleanliness User rating: 2.0625
  • Theatre Presentation User rating: 1.75
  • Customer Service User rating: 1.8

 

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Theater Reviews

Showing 1 to 6 of 6

Bad projection equipment.

December 10, 2019

Screen 17's projector is washed out with a yellow band across the upper middle of the image. Wrecks a movie.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Crap Sound

November 07, 2019

Just finished the Lynryd Sknyryd screening. Audio should have been full hi-def surround digital sound. Instead came out from only the front and was more like a crappy transistor radio!!

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Thuggy acting Sitting Ticket taker

October 02, 2019

Counter service ticket seller is nice but the ticket taker leaves much to desire, real rude and unprofessional

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Doesn't accommodate reserved seats

July 04, 2019

This theater, although big and spread out, does not accommodate prepurchased tickets with reserved seats. People were sitting in the seats we purchased and reserved and we were told: "too bad people are sitting wherever." Go somewhere else where they will accommodate your reservation or demand a refund from your credit card.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Showtime published not actual

June 29, 2019

6/23/19 I took my 90 yo parents there. We arrived 30 min into movie because the showtime on website was 30 minutes later than actual. 12:55(our arrival) published-12:25 actual. Double check showtimes. The unseen manager, by radio, left it up to inexperienced teenager to talk to us. Was told to leave with refund or stay. No middle ground afforded for the oldtimers. It's hard on them to go anywhere.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 2

Best theater

May 23, 2018

Very clean and the only way to watch a movie in Hamilton. Can’t wait for Dolby theater

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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