11801 So. Sam Houston Pkwy E, Houston, TX 77089
Filthy, nothing works, horrible service.
May 06, 2019
Filthy and nothing works. On two separate occasions there was trash everywhere, gum on the seats, soda machines didn't work, icee machines didn't work, food was burnt, no TP in the restrooms, and they started a movie 20 minutes late. Customer service desk in the theater and the web chat were both completely unhelpful.
This theater is the newest hang out for teens.
September 04, 2018
Too many unsupervised kids and young teens hang out at the front of the theater all the time. I’ve heard of several break ins over there. I’m Hispanic, but they let groups of ghetto teens and college students hang out around the front and corners of the building. I always saw sketchy people over there. They need to enforce loitering and get a remodel, or new paint job.
Popcorn is too expensive, sometimes it seems like its a day old.
April 07, 2018
Customer service is not good. I have a Stub's membership and i sometimes have to wait to get service cause they counter servers are not paying attention. I also noticed that i have not been received any points on my Stubs account.