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User rating: 1.73 Rate Theater

1601 Marketplace Dr # 75, Great Falls, MT 59404

406-452-4474 | View Map


1.73 / 5

User rating: 1.73

Based on 11 votes and 11 reviews



  • General Experience User rating: 2
  • Concession User rating: 1.54545454545455
  • Cleanliness User rating: 1.72727272727273
  • Theatre Presentation User rating: 1.90909090909091
  • Customer Service User rating: 1.45454545454545

 

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Theater Reviews

Showing 1 to 11 of 11

i wished that this theater has food for diabetics

May 02, 2017

the sound is perfect and the view too !

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Like a lot of theater

August 31, 2023

The movie quality was about the same as most theaters unless you pay extra. The seats are not very comfortable but my understanding is AMC upgrade theaters when they make money evidently this one dosen't. I found the theater is clean for an older theater bathrooms didn't stink that's a good thing. Snack bar is ok no hot dogs but I was told they stop selling them because they didn't sale other snacks were the same as other theaters of the same style bigger selection at theaters that have the dine-in. Employees to me just like other young people at other theaters they all have a I don't care attitude I found them to be friendly not real knowledgeable but that's AMC problem they should train there employee better. All in all I will be going to this theater again & again cause for sure I'm not going to drive 1 hour or more to see a movie that's playing 10 minutes from me. I'm a big movie goer love sitting & seeing a movie on the big screen if I want different snacks I'll bring them with me. I'm from the Los Angeles area & there's a large selection of AMC Theater there some good some bad I go to all of them but maybe I'm not real picky. Just one thing could improve bring a larger selection of movies.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

If this weren't the only theater in town, it would be out of business.

February 23, 2018

Little to no staff, with the same level of concern for the experience, poorly laid out floor patterns, and just a negative atmosphere makes locals like myself feel like if we want to see a movie, we have to go here. Which we do. If only they could hire employees who care even a little, that could help better the experience even a tiny bit.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Dismal

January 03, 2019

No ticket window. Get tickets in lobby from same person who sells concessions. If you are in line and people before you are buying treats it can be a maddingly long wait to get tickets. Theatre is understaffed and employees are slow, barely civil, inefficient, and act like they really hate their job. Theatre needs updating. Not very clean. Really really cold in the winter. Concessions even more expensive than when it was a Carmike (which was expensive enough), but at least then it was a better overall experience. Sadly because there is little competition in the movie theater business any more, these chains seem to have little regard for customers. For me, I'll stay home and watch pay for view from now on.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Expensive, poorly run, bad customer service, bad floor layout, a mess overall

April 06, 2018

The nicest thing I can say about this theater is it's always cold. Like another person said, if it weren't the only one, I wouldn't go here.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Absolutely sickening!

June 25, 2018

Hands down the worst experience ever. Not only did some young punk employee yell and clap his hands at everybody to “make a line! Can they not hear with their ears” “I’ll say it again since nobody listens” the place was filthy. How can they even pass a health inspection? I know your short staffed so that means the manager should be out on the floor working as well. Control your employee, clean that filthy place up. I will actually drive to Helena to take my kids to a movie before I ever go there again. Had to shower when I got home cause I felt so dirty when we left from all the sticky stuff all over the floor. What a disgrace for a movie theatre.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Skip this if you want to watch a 3D movie

July 18, 2018

This is on the Theater, not the movies. Wanted to watch Hotel Transylvania 3 in 3D. They showed it a total of 3 times in 3D. That's it. Also when I went to see Ant-man and the Wasp the 3D show was to start at 8:15 but didn't get started till 8:45. They had to clean the area, and the equipment gave them grief also. I don't fault the workers but the management. I now have to go 180 miles (round trip) to see the movie. Be a long time before I come back.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Sometimes they aren't terrible!

August 24, 2018

Constantly bad customer service. Screenings fail all the time. The place is run down and gross.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Read All the Reviews

April 23, 2022

Go ahead and read all the reviews already here, and while they are all old pre-pandemic reviews, I can assure you nothing has changed. I'm just adding my review to lower its rating count just a little more because they don't deserve more than exactly one star.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst place to spend time in gf

February 04, 2023

They have no one going to check if teenagers are being loud or rude, and they always are. They dont care about cleaning, always dirty. Horrible seats where some arm rests are just gone. You guys never put any good movies in, marvel isnt the only company that cam makr money, but if u refuse to even show a different movie how would u even know

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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