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User rating: 3.77 Read Reviews | Rate Theater

3150 Grapevine Mills Parkway, Grapevine, TX 76051

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3.77 / 5

User rating: 3.77

 



  • General Experience User rating: 3.5
  • Concession User rating: 3.66666666666667
  • Cleanliness User rating: 3.66666666666667
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

 

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Theater Reviews

Showing 1 to 2 of 2

Horrible!

March 10, 2019

There were 6 kids in the concession area too busy talking to wait on customers. One young lady took her hair out of a ponytail and then flipped her long locks over the popcorn. The young man getting our hotdogs moved with the speed of a sloth as he visited with the five other people. I asked for relish to which he replied, “it’s over there” There wasnt any. We will not return.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

Hot and badvseats

June 22, 2018

Ac not working and sold 1st row seat that cannot see the screen. Customer service was great helping change seats but small theater so couldn’t sit together.

  • General Experience User rating: 3
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5
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