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3.77 / 5

User rating: 3.77

 



  • General Experience User rating: 3.85714285714286
  • Concession User rating: 4
  • Cleanliness User rating: 3.8
  • Theatre Presentation User rating: 3.8
  • Customer Service User rating: 3.4

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Showing 1 to 4 of 4

Terrible Customer Service

October 23, 2018

Terrible customer service experience this evening. In short, hire a new manager, Nicolette Norris is a very poor representation of your company. While sharing an issue with purchasing tickets online she suggested I call the main number for assistance, she was unable to provide assistance on a local level and continued by letting me know they had not been made aware of any issues. When I explained I had called three times only to be told they were having issues, but didn't know if or when they'd be fixed and my only option was to us a third-party site ... She called me a liar?!?! What?! Why in the world would I lie about something so trivial?! At this point I'm upset and call her out for her comment only to be told she has the right to refuse service to anyone and if I'm not going to be respectful to her she refuses service?!?! Are you serious?? Needless to say, I left upset and ensured her my experience would be shared and here I am. =( Terrible, terrible customer service!!!

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Filthy

August 26, 2018

Good price, as usual over price drinks. To be expected. Carpets filthy. Been in meth houses with cleaner floors

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0

Super clean and comfortable!

April 16, 2018

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Will never be back again

August 01, 2017

Total disaster

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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