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3.11 / 5

User rating: 3.11

 



  • General Experience User rating: 3.33333333333333
  • Concession User rating: 3.4
  • Cleanliness User rating: 2.6
  • Theatre Presentation User rating: 2.8
  • Customer Service User rating: 3.4

 

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Theater Reviews

Showing 1 to 5 of 5

Date nite with my hubby

December 28, 2019

We come to this theater quite often as the staff is wonderful and the seats are great! Older theater but in great shape! This afternoon we went to see Star Wars and I decided to go to the women's restroom before the movie started. I was in the bathroom that is closest to the main doors on the right when you come in and I was really disgusted by the way the bathroom looked! Some toilets not flushed, toilet paper all over the floors, towels on the floor, and the worst was when I went to wash my hands! I got soap and washed up and then went to turn on the water faucet and it had the worst case of crud buildup around it I have ever seen! Black stuff that must have been mold! Really gross! Please see to it that whoever cleans your restrooms that they thoroughly clean the faucets and around the faucets! There's no excuse for this kind of crud! I didn't want to wash my hands and then go and eat my popcorn as I was afraid what I got off the faucet, so I went out to my car and got my hand sanitizer! May not come back here if your restrooms remain this dirty!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Change assigned seating

April 08, 2019

Assigned seating in early shows that are 1/4 full (if that) is ridiculous. Will not be returning until this is changed.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Wrong Turn. AMC Festival advertises the movie, Don't Worry, He Won't Get Far, but I was told the movie is not scheduled to play at this theatre; fake news.

August 03, 2018

Fake News on Don't Worry, He Won't Get Far, it is being advertise as playing at this AMC 16, not true!

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Best Matinee in Town.

May 30, 2018

4 bucks to see a movie? Yes please! Is it the most fancy theatre in town? No. But there is nothing glaringly wrong, and the price is right.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Nasty Seats

April 29, 2018

This theatre is just filthy the seats are just nasty you have customers going from seat to seat trying to look for a CLEAN seat stains were on the seats look like they had been there for a long period of time, pop corn cups and other snacks from the concession stand was all over the floors. When customers pay there money to see a movie then spend $4 for a bottle of water you want to be comfortable and relaxed during the movie. The theatre wasn't supervised. We understand that customers are going to spill juice or drop pop corn etc but where is the cleaning crew??? that's where your staff comes in to play. The up keep on any business is very important it makes the atmosphere feel more welcoming. There has been a brand new theatre built in Chantilly which means competition.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3
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