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User rating: 2.77 Read Reviews | Rate Theater

234 West 42nd St., New York, NY 10036

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2.77 / 5

User rating: 2.77

 



  • General Experience User rating: 2.625
  • Concession User rating: 2.66666666666667
  • Cleanliness User rating: 2.71428571428571
  • Theatre Presentation User rating: 2.85714285714286
  • Customer Service User rating: 3

 

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Theater Reviews

Showing 1 to 7 of 7

Clean

March 14, 2021

Awesome

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Busy Empire 25

November 05, 2020

this is a busy theater and loud. be prepared to be overrun by loud teenagers, and singles

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Do Not Go

August 03, 2019

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Poor Customer Service

August 03, 2019

Very Rude and Dirty

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Warning Do Not Go

August 03, 2019

This theatre assault customers and don’t care for the general experience

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

call first for show times

February 07, 2019

took a trip in to see a 10:20 movie only to be told it was at 12:45. I said I checked the showtimes before making the trip and their site showed 10:20. The security guard who checked the time (the theater had yet to open) said he sees 12:45. got home and checked the time on the computer and the theater still said the first show was at 10:20! Stupid theater!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Lost wallet with EVERYTHING returned!

January 01, 2019

My friend lost her wallet there before the movie. We checked with customer service after the movie. They had her wallet and returned it, with not one thing missing. I'm impressed by both the customer service people (who were efficient, informative and cheerful) and any customer who may have been involved in the return of the wallet. An inspiring experience at a theatre on 42nd street in NYC

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5
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