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2.69 / 5

User rating: 2.69

 



  • General Experience User rating: 2.33333333333333
  • Concession User rating: 2.4
  • Cleanliness User rating: 3.4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.33333333333333

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Showing 1 to 5 of 5

A good experience

January 14, 2018

I have no complaints with the Alamo. I am not sure their popcorn is as tasty as that at the Violet Crown (which uses real butter), but the menu is okay. The servers are very quiet as is the entire theater. When I pay good money to see a movie I don't want to hear other patrons talking, chomping on food with their mouths open, or rattling their plastic and paper. I'd like to think that the staff at the Alamo would back me up if I needed help.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Awesome

January 02, 2018

This is the BEST theatre I've been too! No Cell Phones, No loud children, NO noise and no being late for a movie! When you pay good money for a ticket it's nice to not have to deal that. Keep up the good work Alamo! I will continue to come back!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Terrible server

December 16, 2017

Was flagged and refused service because my server said I had too much alcohol. Diet coke is too strong apparently. Will never go here again.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Very Disappointing

July 20, 2017

My food tasted horrible. I bought 30 dollars worth of food it was worth 5 bucks.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Ridiculous

July 20, 2017

Horrible experience to say the least. We actually weren't even allowed in the doors of the theater because we were literally 2 minutes "late" to the movie. They turned us away at the door, even after we'd already paid online for our tickets. Supposedly there is a policy that moviegoers are not allowed in past 10 minutes of the movie time as a "sign of respect." The employees were not confident in applying their own policies because they realized that it didn't make any sense. We also pointed out that people get up and leave a theater all the time to use the restroom and the expected culture surrounding movie-going is that people will get up and leave their seats quietly. They could not logically address our poignant questions and just shrugged their sholders. Therefore, I will not return unless they reconsider. None of the policies were posted on our tickets or written clearly on the website, so there was no way to be aware of this ridiculous policy. I suggest they go back to the drawing board since they need to realize their market that being in a college town makes entering into a theater in such a small window is unrealistic. Never again. I hope they fail, they deserve to. Trash.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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